My insurance representative, Mary Schivins, is wonderful. She explained my options to me so that I was able to understand things & she answered all my questions. Occasionally she will call me to keep me updated on changes & to make sure I'm aware of things.
It's nice to know that if I have any questions or concerns I can contact her & she will help me.
I just wanted to take an opportunity to commend MediConnect for the services provided by Matt Connell. Matt has gone above and beyond to help me identify a Medicare product for both myself and my husband. He has responded to my inquiries promptly (even working with me one evening after 7 p.m. on issues I had). He is thorough in his explanations and goes the extra mile to answer questions and address concerns. When we found that the plan we enrolled in was going to require significant copays for my husband’s medications, Matt informed me that we could change our plan during the period January 1 through March 1 – something I was not aware of. He then checked our physicians and drugs and identified another option. He then made the trip to Latrobe to complete the enrollment process. I just want the folks at MediConnect to know what an asset Matt is to your company!
I didn’t know there were so many options until I spoke with Chris at MediConnect. Wow he really made it easy to understand. Now I have a plan that truly meets my needs.
The hospital cash plan that I got from Ron at MediConnect really came in handy last year from all the times I was in the hospital.
Without the help from Rob at MediConnect I don’t know what I would have done with these high prescription costs.
Jamie at MediConnect really went that extra mile for me. She was definitely knowledgeable and a joy to work with. She truly made this confusing issue easy to understand.